GENERAL INFORMATION
CAPACITY
Capacity of our areas regulated according to the guidelines of the competent authorities. We use signage to indicate the maximum capacity of each area of ¿¿the hotel (elevators, reception, gym, restaurant ...)
HAND HYGIENE
We provide dispensers with hydroalcoholic solutions in all public areas of the hotel.
SOCIAL DISTANCE
Our team and clients must maintain the interpersonal distance of meters
MASKS
The use of the masks will be mandatory both indoors and outdoors and may be temporarily removed to consume food or beverages.
CLEANING AND DISINFECTION
All of our public areas are cleaned in accordance with applicable regulations. The toilets and elevators are cleaned regularly.
PAYMENT METHOD
We will request the use of a credit card for payments whenever possible.
TRAINING
Our employees have been trained in the new legally established procedures and know how to behave if a possible confirmed COVID19 case is detected
BEDROOM
CLEANING
All rooms are cleaned with special products after each stay to ensure complete disinfection.
DOCUMENTATION
We have removed the various paper information documents from the room, as well as all written publications.
RESTAURANT / DINING ROOM
As long as food and drink are not consumed, the mask should be used at all timesCAPACITY
Capacity of our rooms regulated according to the guidelines of the competent authorities. We use signage to indicate the maximum capacity of each area of ¿¿the hotel (elevators, reception, gym, restaurant ...)
CLEANING AND DISINFECTION
All areas are cleaned in accordance with applicable regulations.
SERVICE
We are adapting our service to the new regulations. However, the measures could be modified as the government's recommendations evolve
